Category Archives: Smartphones

Apple device repair programs for recent issues

Apple has reported that a small number of iPhone 11 models are experiencing issues with touch screen capability.   A free repair is available for phones with a valid serial number that are having this problem.

Apple also has a repair program for the small percentage of iPhone 12 and iPhone 12 Pro models with sound issues.

Apple also has a repair program available for a small number of 13-inch MacBook Pro units with backlight display issues.

Apple is providing free repairs for users having sound issues with AirPods Pro.

Apple releases new iPhone 12 smartphones and iPad Air

Apple announced the release of its new iPhone 12, iPhone 12 Mini, iPhone 12 Pro and Pro Max, and iPad Air devices.  These devices feature the new A14 Bionic chip  and the smartphones include 5G service.  These phones can be charged  with the MagSave wireless charger, but items such as credit cards and other magnetic cards must not be placed between the phone and charger.

Android custom distributions (ROMs) for smartphones and tablets

Android custom distributions (ROMs) are replacement operating systems for Android smartphones and tablets.  This allows users to customize older devices that may not have available Android updates and extend their service life.   This may erase data and void your device’s warranty.  Available security updates are usually based on the Android Open Source Project (AOSP).  More information is at

iTunes replaced on Apple devices by Apple Music and TV apps

iTunes has been replaced by Apple Music, Apple TV, Apple Books, and Apple Podcasts on iOS and MacOS devices.  Prior iTunes media library content can now be found in these new apps.  Instructions on how to manage Apple Music and other subscriptions are available.

Apple iTunes is still available for Microsoft Windows.

Apple reports some iPhone 6 smartphones experiencing power on issues

Apple released a statement that some iPhone 6 smartphones cannot be turned on due to a failed internal component.  iPhone 6s and iPhone 6s Plus users can see if their phone may be affected by entering the phone serial number at this link.

Apple iPhone 5 users will also have to do an iOS update or they may experience issues in several major iPhone apps starting on November 3rd 2019.