Tag Archives: Apple

Apple Self Service Repair option

Apple has announced a new Self Service Repair for customers who want to repair their Apple devices with genuine Apple parts.   This program will be available in the U.S. starting in early 2022 and will first include iPhone 12 and iPhone 13 parts, with additional devices and service areas to be added later.

Update: Apple’s Self Repair program is now available as of April 2022. This includes a repair tool kit rental option.

Apple device repair programs for recent issues

Apple has reported that a small number of iPhone 11 models are experiencing issues with touch screen capability.   A free repair is available for phones with a valid serial number that are having this problem.

Apple also has a repair program for the small percentage of iPhone 12 and iPhone 12 Pro models with sound issues.

Apple also has a repair program available for a small number of 13-inch MacBook Pro units with backlight display issues.

Apple is providing free repairs for users having sound issues with AirPods Pro.

Apple releases new iPhone 12 smartphones and iPad Air

Apple announced the release of its new iPhone 12, iPhone 12 Mini, iPhone 12 Pro and Pro Max, and iPad Air devices.  These devices feature the new A14 Bionic chip  and the smartphones include 5G service.  These phones can be charged  with the MagSave wireless charger, but items such as credit cards and other magnetic cards must not be placed between the phone and charger.