If a decryption tool is not found, one option is to replace the hard drive and operating system and save the locked drive offline. A decryption tool may become available months later to free the data at that point.
Microsoft has released Windows File Recovery, a new Windows Store app that may help you deleted or corrupted data. Instructions and FAQ for this are available at support.microsoft.com/en-us/help/4538642/windows-10-restore-lost-files
iXsystems announced in March 2020 that TrueNAS CORE is the new name for FreeNAS, the popular open source NAS (Network Attached Storage) operating system. This was done to unify branding with its TrueNAS Enterprise product. Additional features were added to the TrueNAS CORE product as well. Documentation for TrueNAS is available at www.truenas.com/docs/hub/.
Google, Microsoft and Facebook all announced changes or updates to their video meeting tools in April 2020. These are alternatives to the popular Zoom video chat software.
Video meeting tool Google Meet is now available free of charge for all users. This will be a gradual rollout within the next few weeks. Users must sign in with their Google account, but Meet works entirely in a web browser and does not require downloads first.
Skype Meet Now is a different video meeting tool which does not require a sign-up or installation. A unique Meet Now link can be requested from Skype or a web browser.
Facebook has also announced its new meeting tool – Facebook Messenger Rooms. Invited attendees do not need a Facebook account to attend the video meeting and downloads are not required. Rooms is not end-to-end encrypted. This is in addition to their Facebook Workplace and Facebook Work Groups services.
Google experienced some outages on March 26th 2020 that were tracked on its G Suite Status Dashboard. This included Gmail, Google Drive, Google Docs and other services.
QuickBooks desktop edition does not include file attachments when it makes a company backup data file. This will cause issues if the files need to be installed on a new computer or saved as part of normal data file backups.
The attached files are stored by QuickBooks in a folder named “Attach” with multiple subfolders.
The company file and Attach folder can be found by selecting Company > Documents > Repair Attached Documents Links.
Click the Open Company File Folder button to locate the Attach folder and company file. The Repair Links button will remove invalid attached document links.
iTunes has been replaced by Apple Music, Apple TV, Apple Books, and Apple Podcasts on iOS and MacOS devices. Prior iTunes media library content can now be found in these new apps. Instructions on how to manage Apple Music and other subscriptions are available.
Microsoft Office apps such as Excel, Word, and PowerPoint are available as free downloads for iOS , Android and Windows smartphones and tablets that have a screen size of 10.1 inches or smaller. Users can view, edit and create new Office format files with these free apps once they login with a Microsoft user account, but they must subscribe to Office 365 to unlock all app functionality. Free web brower versions of Office apps are also available for users logged into OneDrive.
Students and teachers with a valid school email address are also eligible for the free Office 365 Education version.
Apple device users can run the iWork productivity apps, which includes Pages, Numbers, and Keynote.
Office Apps for Windows 10 Mobile will no longer be supported by Microsoft as of January 12, 2021.
Salesforce, an industry leader in Cloud Customer Relationship Management (CRM), announced plans to buy data analytics company Tableau. Tableau has released a public FAQ about the merger detailing support options for customers of both companies.