Tag Archives: Internet Service Providers

Tech companies launching satellites to provide broadband internet service

SpaceX has launched numerous satellites related to the new Starlink internet service which is now available to a limited set of customers in the US, UK, and other countries.   Starlink will add more customers as it continues to expand its operations.  A Starlink app is also available at the Apple iOS and Google Play app stores.

Amazon has also launched satellites as part of Project Kuiper, which will also provide internet service to multiple countries.

Television Viewer Protection Act (TVPA) and modem rental fees

The Television Viewer Protection Act of 2019 (TVPA) requires providers of internet, voice, mobile, and data to engage in transparent sales and billing.  It also prevents providers from charging a consumer for using equipment not provided by the service provider, such as a modem.   The FCC granted providers an extension for this legislation until December 20, 2020.  Modem rental fees should not be charged to consumers who provide their own equipment after that date.

Downdetector shows outage information for websites and services

Downdetector shows outage information and status for widely used websites and services such as  mobile and internet service providers, social media sites, banking and financial services, etc.    This includes: